Shipping policy

  • All orders over $30 ship free within the US. International shipping is paid by the customer.
  • Our team ships directly from our offices in Idaho Falls, Idaho. Typically, we ship Mondays, Wednesdays & Fridays, though this timeline may vary depending on holidays, delays & more. Delays are never substantial, and if there is a substantial delay for any reason, we will reach out to notify you.
  • If your order gets lost in transit, please first contact your local USPS to see if they have any answers. If they can't provide anything, please contact us and we can get a replacement sent your way.
  • If your order gets shipped back to us as "Return to Sender," you'll need to repay shipping costs before we get a replacement shipped to you. We try to reach out to customers whose packages get shipped back to us, but it's a good idea to keep your eye on the tracking yourself and reach out if this happens.
  • If you put the incorrect shipping address on your order and it gets sent back to us, you'll need to repay shipping costs before we get a replacement sent to you. We try to reach out to customers whose packages get shipped back to us, but it's a good idea to keep your eye on the tracking yourself and reach out if this happens.

DOMESTIC SHIPPING

  • We ship all of our domestic packages using USPS. During checkout, you'll have the opportunity to select which type of shipping method (standard or priority) you'd like.
  • Domestic orders typically arrive in 3 - 5 days, though the closer you live to Idaho Falls, Idaho, the quicker it will typically arrive.
  • Please note that the above arrival estimations are provided by USPS and are not guaranteed by us.

    INTERNATIONAL SHIPPING

    • We ship all of our international packages using USPS. Shipping prices are constantly changing, and we charge customers the exact amount required to ship. Add items to your cart and add your address to see accurate shipping costs.
    • International orders typically arrive within 2 - 3 weeks, though in some cases it may take up to 6 weeks.
    • Please note that the above arrival estimations are provided by USPS and are not guaranteed by us. Unrivaled Fan does not provide refunds for shipping fees on packages that are not delivered when expected.

    CUSTOMS CHARGES

    Though it is rare, there is a chance a customs charge my occur upon delivery. Very few customers have reported additional customs charges. Unrivaled Fan is not responsible for these charges if they occur. If you do not pay them, your package will be sent back to us, at which point we will refund your order less our shipping costs & any additional charges that may occur during the shipping process.